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About allenchen

since ‎14-08-2022
‎14-08-2022
allenchen
Level 2

Re: Account Statement not displaying Mobile Phone services

by Level 2 in Accounts and Billing
‎14-08-2022 02:45 PM
‎14-08-2022 02:45 PM
Hi Jhoey,   I am able to view invoices. But it takes a lot longer time to download one by one. It would be good if the mobile phone invoices are included in the account statement just like last year before October 2021. ... View more

Account Statement not displaying Mobile Phone services

by Level 2 in Accounts and Billing
‎14-08-2022 10:40 AM
‎14-08-2022 10:40 AM
My Account Statement stopped displaying entries of mobile phone services from October 2021. This is where I access the details:  My Account -> Account Management -> Your Account Statement Last Financial Year. The last mobile phone service entry I can see is September 2021. Please advise where to see the new mobile phone service statements. I don't want to go into Invoices to find them one by one. ... View more
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