Hi   Can you please associate my old email address with my new account?   I have rung twice, and both times have been told it's been fixed - but it still isn't.    Background   Just over one month ago, I received an email saying:   "We received a notice from NBN that you have requested to transfer your NBN service to another provider.".   I had to sign up for a new internet account.    In signing up again, I asked several times if I could retain access to my old email address. I was reassured several times that I would be able to.   That was a relief – as it has been my primary email address for over ten years, and it will be quite a bit of work to update everything that uses it.   However, on the account cancellation date, I lost access to that email address.    I have rung the help desk twice and been told it will be fixed within 24 hours.   It has not been fixed.   This doesn't seem like it should be hard.   Can I please have my old email address associated with my new account?   This is starting to be more than a minor inconvenience.   Hoping for some action.   a ... View more