Thank you for response... BUT I have been through all this. Looked at guides. Phoned TPG support multiple times. Reset router. Tried suggestion in the threads. NOTHING works. I have literally wasted maybe 20 hours in total so far trying to sort this out... while busy already, moving house.   The router worked fine on tagged connection but when I moved I have been told my new connection is untagged (disable VLAN). I am currently using a TPG supplied router, and while it works, it is less stable (sometimes does not connect at full Ultrafast speed) and has smaller wifi coverage.   What I REALLY need is EVERY SINGLE setting (even thoe people think do not matter) and sequence of inputs to configure this router. So far every suggestion I have seen just shows some settings but not all. ... View more

@rklugton wrote: So I purchased this router a week ago (same reason as everyone else - upgraded to ultrafast and looked at recommended routers on the TPG site). I was having the same issues, called TPG but they just did the same troubleshooting as I. I then logged a ticket with D-LInk.  Took a few goes but we have finally worked out the issue - seems something is not quite right with the TPG option either in the wizard or in the manual settings.   So this is what worked in the end: - Settings>Intenet>VLAN   change ISP to OThers (not TPG). Save. (make sure you wait for the timer to confirmed that change has been saved) Then on the same tab once the above is saved disable Triple play press save again. It took a good 5 minutes to connect after this, but it finally did connect.   The guy at D-Link said he is going to lodge an internal ticket with their tech team to make an adjustment to the TPG wizard as there is obviously something not configured properly with that ISP setting. Hopefully they will fix it in a firmware update & stop causing pain to TPG customers.   Hope that helps for others!  I almost thought I would have to return this nice looking router! -  Can you please share ALL your settings EVERYWHERE? Including under IPV6, etc. Thanks. ... View more