TPG Community

smkarrenlau · ‎10-09-2022

My plan is NBN FTTN SL Bundle 25. But my internet speed is 12mbps or lower and it is so poor my security cameras won't connect and I feel this is putting myself at risk. I have tried to contact TPG for tech help and requested 3 times over 2 days a specific time for a call back so I'm home to troubleshoot but all they do is call me during the day when I'm working. I have gotten into trouble at work for using my phone talking to the operator. The times I have requested I have never gotten a call back. I upgraded my plan for no reason and it's a waste of money and my time.

smkarrenlau · ‎24-08-2022

It detects and connects my hotspot on my phone but that's it! It doesn't detect or connect my home Wi-Fi

smkarrenlau · ‎24-08-2022

It didn't work after rebooting

smkarrenlau · ‎24-08-2022

VX420-G2v model. Try rebooting now

smkarrenlau · ‎24-08-2022

Hello! No, my TV couldn't pick up my home Wi-Fi (used to be able to). And when I manually put my home Wi-Fi in, and try to connect, it says error, can't connect.

smkarrenlau · ‎24-08-2022

I never had any issues until last week when my TV (Netflix etc) won't connect to my modem Wi-Fi? But everything else is working fine (my phone and other home devices work)

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About smkarrenlau

Slow internet speed

Re: TV won't connect to my Wi-Fi

Re: TV won't connect to my Wi-Fi

Re: TV won't connect to my Wi-Fi

Re: TV won't connect to my Wi-Fi

TV won't connect to my Wi-Fi