After the outage yesterday in werribee VIC, the ping is high in COD game. It was below 20ms and now jumping over 90ms. ... View more

Hi,   Could you confirm if Archer VR1600v TP link for FTTB has current firware 1.1.0 0.9.1 v5006.0 Build 200826 Rel.77218n or does it need to be upgraded?   ... View more

Hi, Got call from case manager Ren who advise will look into the case and see if appointment of tech visit can bring forward to tomorrow. Current Tech Mick visit for Wednesday but requested for early visit. Could anyone check the request? ... View more

I was told tech will contact on 26/08 but no contact. Today I was told delivery team has notified tech to call back within 1 hour and 4 hours later no response. Now I am told delivery team has requested and no response. When will tech attend?  ... View more