TPG Community

isabelo76 · ‎09-03-2024

I requested a replacement sim card on 4th March 2024 and the status is still Waiting for Replacement SIM Dispatch Can i please have an update?????????? Can i get a rep to look into this please? I need to make calls!

isabelo76 · ‎08-03-2024

Can i get a rep to look into this please?

isabelo76 · ‎07-03-2024

I requested a replacement sim card on 4th March 2024 and the status is still Waiting for Replacement SIM Dispatch Can i please have an update?????????? I need to make calls!

isabelo76 · ‎04-10-2022

I just recently changed my plan on 02/09/2022, my credit card was being charged on that day even though I didn't upgraded speed 3 days later (see here ) And on 24/09/2022, again my credit card was charged. Can someone from the accounts please explain to me exactly what happened?

isabelo76 · ‎03-09-2022

isabelo76 · ‎02-09-2022

Any update? Kept getting sms saying someone will call but no one called. I thought the changes are done one your end? I got 200mbps no problem during the trial period and i didn't have to do anything, what's the difference now? I'm still using the same router. Please advice. Thanks

isabelo76 · ‎02-09-2022

Hi, PM sent. Thank you

isabelo76 · ‎02-09-2022

I just upgraded my nbn50 to 200 yesterday, and got a confirmation email saying the upgrade has been completed. I've rebooted my router and the speed is still around 50mbps Speedtest Can someone please have a look at this urgently? Thank you

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About isabelo76

Replacement sim card still not despatched

Re: Replacement sim card still not despatched

Replacement sim card still not despatched

Changed plan, charged multiple times

Re: Upgraded from NBN50 to NBN Home Superfast but speed still 50

Re: Upgraded from NBN50 to NBN Home Superfast but speed still 50

Re: Upgraded from NBN50 to NBN Home Superfast but speed still 50

Upgraded from NBN50 to NBN Home Superfast but speed still 50