Hi @lackjas,    Welcome to TPG Community. Shoot us a PM with your existing TPG username or customer ID together with the mobile number you wish to port.    How do I private message (PM) in the community https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45   Regards,  Daisy_Dhen   ... View more