please explain what is specifically different between my next door neighbours FTTC installation and mine. how exactly have TPG "checked" to see if i need a technician to attend to rule out whether self-installation is possible. how you are sure they would not send someone unecessarily. otherwise there is no point you responding. ... View more

Hi Orbistat,   I have FTTC in the area. Also seems Exetel is allowing self installation, takes a couple of days from the order to receive the NBN connection device from NBN then plug in, away you go.   Power?, because my current adsl doesn't use power? i've already waved my legal rights as required by tpg to meet carrier obligations. performance, i'm pretty sure i can test myself, and even if there is a problem, i could have the technican come after and they would save everyone a lot of time and money. Safety - are you sure. " I'm sure TPG would not be not be providing a technician if they didn't need to." are you sure? seems to be a lot of evidence to the contrary, i even spoke to them last night, waited on hold for 10 minutes, they didn't know anything or were unable to tell me then tried to transfer me to the installation dept. who were closed at that time, message politely told me they were closed, no option to leave a message, so the phone call disconnected.   I don't think they have a clue what is going on.   here is the instructions from NBN, seems like it's pretty easy: https://www.nbnco.com.au/residential/learn/network-technology/fibre-to-the-curb-explained-fttc   doesn't seem to be a problem here either https://forums.whirlpool.net.au/archive/2601390   seems like i could switch to exetel now, pay no connection, get a free wifi, and pay $10 less a month and have it working 2 weeks earlier than TPG. only went with TPG as they are my current provder, guess the concept of loyalty reward is dead these days..   ... View more