So with the new price increase I decided to change providers. No surprise right? I switched earlier in the month and new ISP said not to inform old ISP for a while (then I forgot about it). So I went to cancel TPG today (22/09) because I got charged for the next billing period starting 24/09, happy to pay for the previous billing period (even though I didn't use the service for half the period). There's still 2 days before the new period starts.   Exit/Cancel team member informs me there's a 30 day notification period for terminating, which just means it's an exit fee. Since I'm not going to be using the service and the billing period hasn't actually started yet I thought it would be fine. Wrong. I've got to pay for the next billing service still because of the notification period.   TPG advertising that there are no early termination fees and then charging one anyway is deceptive and false advertising. I'm pretty sure the TPG advertisements all say "no exit fees" on them. Even the newer plans on the website and the CIS contridicts itself, just not in laymens terms. Esspecially if a scenario like mine occurs. ... View more