Hey, @maatthc   Kindly do manual network selection on the handset and you may connect to any available network on your phone. If the issue persist, kindly follow the troubleshooting steps below: • Turn off the phone • Clean the gold part of the SIM card • Turn on the phone then try the services • If the issue persists, insert the SIM card in a different handset to help identify if the issue is with the handset If roaming still not working, please provide the following information via private message so we can further investigate: Country: Handset used: Error message: SIM Card Number: How to send a PM?  To manually select a network, you may refer to the steps below.   Apple IOS devices: Choose another provider Samsung guide: Choose another provider   Let us know if we can be of further assistance. Thank you.   ... View more