TPG Community

Get online support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Ask a Question

About Ysh

since ‎07-02-2019
‎07-02-2019
Ysh
Level 2

Re: FTTC NBN NCD connected but no contact from TPG

by Level 2 in NBN Installation
‎07-02-2019 11:39 AM
‎07-02-2019 11:39 AM
I was able to get through to TPG customer service and a manager helped me connect to internet using TPG issued modem.  Just waiting for phone line to port after installation is finalised on TPG's end. ... View more

FTTC NBN NCD connected but no contact from TPG

by Level 2 in NBN Installation
‎07-02-2019 09:55 AM
‎07-02-2019 09:55 AM
I have connected NCD and all four blue lights have been on since 10pm last night but no confirmation from TPG to confirm connection. I’m using Draytek Vigor 2680 router, which I’ve confirmed is NBN compatible and all lights are on look good. My phone line is also down and I’m waiting for phone to be ported over. I work from home so I need internet connection ASAP. TPG, pls respond! ... View more
Latest Tags
No tags yet