Hi,   This is a long-term issue with the 5Ghz wifi on the VX220-G2V modem, which I have posted about on the forum before: https://community.tpg.com.au/t5/Modems-and-Devices/VX220-G2v-5ghz-Wi-Fi-is-broken/m-p/144310#M20425 https://community.tpg.com.au/t5/Modems-and-Devices/VX220-G2V-Wi-Fi-Unable-to-connect/m-p/142721#M20194 https://community.tpg.com.au/t5/Modems-and-Devices/VX220-G2V-Wi-Fi-5ghz-not-working/m-p/141552#M20067   I've been through a number of troubleshooting steps, both myself and with TPG support, eg, reseting the modem, changing band steering, changing power settings, even getting replacement VX220-G2V devices. Ultimately with no resolution.   The last person I spoke to at TPG, a nice lady who I spent about 2 hours on the phone with, ultimately admitted that we had tried everything available and that this was a known issue with the device. At the time the VX220-G2V was the only model available, and she had no way of sending out anything other than another VX220-G2V. Given I am now on my 3rd VX220-G2V there was no point in getting another one.   However, I checked the TPG website this morning and I saw that the VX220-G2V has been removed from the current list of modems being sent to customers and has been replaced with the VX420-G2V. So I thought now would be a good time to re-raise this issue as it is still a problem. ... View more

I raised a question last year about my TPLink VX220-G2V where the 5Ghz wifi keeps failing stopping devices from connecting and the only option I have is to restart the router. https://community.tpg.com.au/t5/Modems-and-Devices/VX220-G2V-Wi-Fi-Unable-to-connect/m-p/130350   Last year after speaking to support, resetting the router and wasting quite a lot of time on it I decided to put up with it for the time being as I was going to be travelling quite a bit. However, now I am back full time and the issue with the 5Ghz is more annoying than ever. I am getting 1 maybe 2 days of use before I have to reset the router.   As I noted in my original query above, others are also having the same issues and I see in one of the links (https://community.tpg.com.au/t5/Modems-and-Devices/VX220-G2v-Wi-Fi-5ghz/m-p/123818) they received a replacement router that does not have the same issue.   Is it possible to get a replacement router for this issue? ... View more

Hi,   I’m having an issue with my VX220-G2v router with the Wi-Fi randomly failing and I usually end up powering off the router and powering it back on again. And having a look through, the forums looks like I might not be the only person:   https://community.tpg.com.au/t5/Modems-and-Devices/VX220-G2v-Wi-Fi-5ghz/m-p/123818 https://community.tpg.com.au/t5/Modems-and-Devices/VX220-G2v-Wifi-Issue/td-p/126748   Issue appears to be with the 5Ghz only (most of my devices are 5Ghz). The devices affected appear to be random. Sometimes it’s a laptop, other times it’s a Chromecast sometimes it’s a phone. It only seems to affect devices that disconnect and have to reconnect. Devices that remain permanently connected to the Wi-Fi are fine. If I disabled the Wi-Fi on a working device while this issue was occuring, the device that was working also becomes unable to connect to the network properly.   When the issue happens, the device will be connected to the router / Wi-Fi network, it receives an IP address, DNS, etc, but is unable to contact anything on the local network or the Internet. I tested this by also giving a static IP address and the same behaviour of not being able to connect to anything. I can't Ping anything either.   I’ve tried turning off Band steering and having just 5ghz enabled, this actually helped slightly in that the issue appears less frequently, but probably still happens twice a week. This also increased the Wi-Fi range with this router as I only seem to be able to get about 10 or 15 meters before I start seeing drop outs.   Steps I’ve tried: Setting encryption from WPA3 to 2 Setting Static IPs on devices Resetting the router Turning off band steering Tried manually setting the Wi-Fi channel rather than using auto Having just 5Ghz enabled on the router and disabling 2Ghz   Firmware on the device: Firmware Version:2.0.0 0.9 v603c.0 Build 220517 Rel.49186n Hardware Version:VX220-G2v v2.0 00000000   This device is still relatively new, we moved in Jan and this was the replacement device for our VR1600v which we didn't have these issues with.   Any ideas? ... View more

Hi,   I have the TP Link vr1600 and the unit seems to be getting progressively browner and darker. This unit is in a well ventilated area, out of the sun on top of a cupboard with nothing around it. I've seen others on the forum complaining about similar issues.   https://community.tpg.com.au/t5/Modems-and-Devices/TP-Link-Archer-vr1600v-overheating-and-plastic-turning-brown/m-p/108527   The top of the unit around the vent and the vent itself is very bad and the back of the unit is also turning brown. Is there any risk of fire?       ... View more