Hi, Our internet for the past 4 days has either been slow or provided no internet connection at all - yesterday we had a text to say there was an NBN outage in our area which explained it however that outage has since been fixed and our internet though connected isn’t working. ... View more

Hi, I received this text: Urgent: Your service is awaiting activation. Please follow the instruction here https://link.tpg.com.au/DScOdE & reply with the SN and HFC mac of your NBN box. I’ve followed the instructions, set up the modem and replied with the required codes to the text. Is there anything further I need to do, I haven’t heard back as to whether the NBN Codes have been received or if my installation is progressing ... View more