Hi BasilDV,   === Did you test the speed via WiFi or Wired connection? -> Unfortunately, I don't have a device for a wired connection test. However, I did the speed test with my mobile phone. The download speed was faster than 200 Mbps with the mobile service provider, but it dropped to around 30 Mbps with TPG internet.   If WiFi, are you connected to the 2.4GHz or 5GHz band network? -> 5G band network.   Can you test the speed via Wired for comparison? -> Unfortunately I don't have a device for wired connection test.   What's the light status of the 5G modem/router signal? -> All LEDs on the modem are green.   What troubleshooting have you tried so far? -> I rebooted the 5G modem multiple times. I have checked the speed both during the day and at night (it seems to be capped at 40 Mbps all the time)   Have you tried to reboot and relocate the modem/router? -> I always keep the 5G model next to my laptop.   By any chance, how has TPG addressed the issue of incorrect provisioning (resulting in lower download speeds) for my 5G Home Broadband Plus plan? The TPG email about the issue didn't provide any details on the resolution. Additionally, there have been no environmental changes on my end since I observed the normal download speed.   ... View more