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About t0129020

since ‎28-10-2022
‎14-11-2023
t0129020
Level 2

Re: Upgrade 210 mb, but speed is not changed

by Level 2 in Broadband Internet
‎06-11-2023 05:23 PM
‎06-11-2023 05:23 PM
Hi TPG support team,   I sent a PM already, please let me know how can I get the correct speed.   Regards, ... View more

Re: Upgrade 210 mb, but speed is not changed

by Level 2 in Broadband Internet
‎06-11-2023 03:57 PM
‎06-11-2023 03:57 PM
Hi @Shane  Still the same after turning off the modem for 3 minutes and turning it back on. ... View more

Upgrade 210 mb, but speed is not changed

by Level 2 in Broadband Internet
‎06-11-2023 11:26 AM
‎06-11-2023 11:26 AM
Hello, I upgraded my NBN50 to super fast 210mb plan. Today is the first day of new plan, I found the speed is slow. So I use TPG website speed test to test the speed, the download speed now is only 50MB.   Would you please check and slove my problem ASAP? ... View more

Not able to login my account while I am oversea

by Level 2 in Accounts and Billing
‎28-10-2022 04:21 AM
‎28-10-2022 04:21 AM
When I try login in to my TPG account, system will send verification code to the mobile, but as I currently overseas now, I am not able to receive sms, please help for this issue. ... View more
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