I am having the same issue as Speedy1959 in the TPG community site. We cannot access our account. To cut a long story short  - after a long conversation with support we were told to send information to the TPG privacy email address and we would receive a response in 24 to 48 hours. 5 days later we have heard nothing despite sending a follow up email. 1 hour on the phone AGAIN last night and it was suggested we contact the customer relations email address. 24 hours later -  nothing from them. This is terrible service. We need to access the account for payment purposes and if this is not resolved immediately we will have no internet access and no ability to do my job. Total frustration about TPG's inability to provide a modicum of service .  ... View more