Hi @philipgav,   We'd love to help better understand the situation. Could you shoot us a PM with your details also your best contact time, so we can coordinate this with our Accounts Specialists Team and have them contact oy.   How to send a PM?    Regards,   I have started using Home Wireless broadband with a Virtual Phone which gets diverted to my mobile phone. I have noticed that the diverted calls are charged to my TPG account and this is something I was unaware of. My mobile phone is with another provider.   If I had a TPG sim card for my mobile phone, would there be any charges for the diverted calls to my mobile? ... View more