Hi TPG team, The internet connection stopped working for the last 2 days. I have tried to restart modem a few times and still same issue. DSL connects but there is no green internet light on modem. I've contacted the support team. I have a technician coming tomorrow, but currently working from home and it's extremely difficult using the hotspot.   In desperation I went to got a new modem (DSL-AX82U)  to see if that works. I've tried the usual configurations WAN -> VLAN ID: 2 Username Password But still no luck.   Any help would be appreciated. I copied the log file below   Thanks   Alan   2016-01-01 10:04:50 [5] Httpd: Clear log. 2016-01-01 10:04:59 [3] PPP: ppp1 Timeout waiting for PADO packets 2016-01-01 10:04:59 [3] PPP: ppp1 2016-01-01 10:05:18 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001819)] 2016-01-01 10:05:23 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001819)] 2016-01-01 10:05:24 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0 2016-01-01 10:05:27 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0 2016-01-01 10:05:30 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0 2016-01-01 10:05:33 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001819)] 2016-01-01 10:05:35 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1 2016-01-01 10:05:38 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1 2016-01-01 10:05:41 [5] DHCPC: Recv no OFFER, DHCP Service unavailable 2016-01-01 10:05:53 [3] PPP: ppp1 Timeout waiting for PADO packets 2016-01-01 10:05:53 [3] PPP: ppp1 2016-01-01 10:06:12 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001988)] 2016-01-01 10:06:17 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001988)] 2016-01-01 10:06:27 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001988)] 2016-01-01 10:06:47 [3] PPP: ppp1 Timeout waiting for PADO packets 2016-01-01 10:06:47 [3] PPP: ppp1 2016-01-01 10:06:54 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001a62)] 2016-01-01 10:06:59 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001a62)] 2016-01-01 10:07:09 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001a62)] 2016-01-01 10:07:18 [5] System: DSL link down 2016-01-01 10:07:27 [3] PPP: ppp1 2016-01-01 10:07:27 [5] System: DSL training G.994 2016-01-01 10:07:33 [5] System: DSL training G.993 started 2016-01-01 10:07:42 [5] System: DSL training G.993 channel analysis 2016-01-01 10:07:43 [5] System: DSL link up 2016-01-01 10:07:47 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001c86)] 2016-01-01 10:07:52 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001c86)] 2016-01-01 10:07:52 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1 2016-01-01 10:07:55 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1 2016-01-01 10:07:58 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1 2016-01-01 10:08:02 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001c86)] 2016-01-01 10:08:03 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0 2016-01-01 10:08:06 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0 2016-01-01 10:08:09 [5] DHCPC: Recv no OFFER, DHCP Service unavailable 2016-01-01 10:08:22 [3] PPP: ppp1 Timeout waiting for PADO packets 2016-01-01 10:08:22 [3] PPP: ppp1 2022-11-20 14:43:15 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001df7)] 2022-11-20 14:43:20 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001df7)] 2022-11-20 14:43:30 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00001df7)] ... View more