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About williamfslee

since ‎03-12-2022
‎09-12-2022
williamfslee
Level 2

Re: 30 Days Cancellation Notice

by Level 2 in Accounts and Billing
‎09-12-2022 02:53 PM
‎09-12-2022 02:53 PM
Hi TPG, I spoke to Juvy and also another colleague of yours. I have been adv that a refund of 74.99 has been processed, May I pls confirm has the refund been sent? Thank you ... View more

Re: 30 Days Cancellation Notice

by Level 2 in Accounts and Billing
‎04-12-2022 12:10 PM
‎04-12-2022 12:10 PM
Thank you for reply. May I have an estimate time frame and please advise should I keep using TPG or my new provider ? ... View more

Re: 30 Days Cancellation Notice

by Level 2 in Accounts and Billing
‎03-12-2022 08:12 PM
‎03-12-2022 08:12 PM
Thank you for your prompt reply. Please find my details below: williamfslee (6624697) Foo Syen LEE 191A EDWARD ST OSBORNE PARK WA 6017 The invoice that i enquire is I304005072. Also in your billing summary it also shows that I have a prepayment Balance of $20. Please clarify the above. Thank you ... View more

30 Days Cancellation Notice

by Level 2 in Accounts and Billing
‎03-12-2022 04:59 PM
‎03-12-2022 04:59 PM
Hi TPG, I know this has been discussed many times and you will send me the link for T&C . However no one is gonna be happy with this kind of hidden clause. If this is common across the other ISP, fine I will suck it up. But 20 years of having my own internet this is something never happened before, am I that outdated ? Pls have some one pm me or give me the access to pm thanks ... View more
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