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About yuanf12138

since ‎08-12-2022
‎11-08-2023
yuanf12138
Level 2

Re: No Internet and no call back for 5 days

by Level 2 in Broadband Internet
‎08-12-2022 09:09 PM
‎08-12-2022 09:09 PM
@Lord_Ranon  I feel like they do respond quicker here.  I had someone call me today and solved my issue in 10mins. Maybe try to reach out here ... View more

Re: No Internet and no call back for 5 days

by Level 2 in Broadband Internet
‎08-12-2022 12:16 PM
‎08-12-2022 12:16 PM
Thank you for the response. I have sent you a PM. ... View more

No Internet and no call back for 5 days

by Level 2 in Broadband Internet
‎08-12-2022 11:42 AM
‎08-12-2022 11:42 AM
Can someone please help me with my issue? I first called on 3rd Dec and was told the technical team will contact me in 24 hours but nothing happened, then I followed up two times in the past three days, also told will have an engineer call me back within a day but again nothing happened.  I really need WIFI asap. Hopefully here I can get a quicker response. FYI my TPG ticket is #12701740.     ... View more
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