Hi @bmarciano70,   We are sad to learn that you are considering to cancel the service with us. Shoot us a PM with your details together so we can proceed with the assessment and arrange our Accounts Team to contact you.   How to send a PM?    Regards,   I want to cancel my nbn. Ive gone with another provider. Our internet has been awful & Im not prepared to wait on the phone for an hour. How do I go about this online? ... View more