Hello. I am having all sorts of poor performance issues lately and I suspect that the router firmware may need to be updated or that the device is actually starting to fail. The prinmary issues seem to be really patchy and even exceptionally slow transfer speeds on the 2.4 band.    I have gone through typical fault finding exercises and rebooted both the Archer and the NBN NTU several times. When I use my phones wifi I can see that the 2.4 band is significantly lower than what I would expect. I have switched some of the household devices over to the 5Ghz band but this is not suitable in all cases due to the layout of the house and some of the devices in use.   When I look at the device now it also seems to not think there is any internet connection on the BAsic Status and yet on tegh advanced screens it is connected and of course I am using it to type this.   According to the device UI the device has the following details. Is it possible to get a firmware upgrade pushed to the device to see if that corrects anything?   thank-you in advance     Firmware Version: 0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n   Hardware Version: Archer VR1600v v1 00000000   ... View more

I have an Archer VR1600V with a TPG NBN SL Bundle which has VOIP Telephone service. A few months ago the original Huwaei modem failed and I purchased the Archer from TPG. I rarely use th VOIP option but had tested it with the Huwaei modem when it worked. I have now found that the Web Interface for the Archer indicates that the telephone Service is unavailable but the TPG "My Acocunt" web portal indicates it is available and I have a phone number assigned.   When I tried to ring the assigned number the message "can not find any account forthe incoming call" appears in the modem system log   The user guide indicates that the assigned number needs to be added through Advanced -> Telephony But this option does not exist in the web UI for the modem.   I need to get a phone connected ASAP please advise ... View more

Hello   I would like to request a Firmware Upgrade     Device: ID00E0FC-J3N8W17322006970 Hardware version: VER.B Software version: V100R001C216B112   Thanks       ... View more