I replied to yours and Kate's PMs. ... View more

I'll answer your questions below:   >There are different types of dropouts that you may experience:   >1. Network dropouts, this dropout is caused by a line fault on TPG or NBN's network. Affecting all device(s) LAN/Wireless connected to the modem/router this may require a real-time test and investigation by our Technicians and Engineers.   My ethernet connected devices are fine, its the Wifi that is not working correctly   >2. Wireless dropouts, this issue only affects the device(s) connected via Wi-Fi which can easily be fix by doing adjustment to the modem/router's settings.   The router is in the same place (and so are my devices) as they have been since I got the router a few years back.    The 2.4 Wifi works fine, the 5G is the one that comes and goes. Yesterday evening nothing could see it, this morning it was visible etc.    >3. Dropouts caused by ongoing outage in your area.    >Have you tried performing a factory reset to them? This can be done by pushing the reset hole at the back panel of the modem.    Ive pushed the resent hole button. It makes a lovely solid clicking noise. But... nothing happens. All lights stay lit and the unit stays on.   I will message you, but really this router has been problematical in its 5G guise for over a year now, but its intermittant so its not like I can 'prove it beyond doubt' as it wont 'stay broken'.    I wanted to report it on this thread as its another failing 5G on an Archer vr1600. I expect mine is out of warranty now, but it wasnt when it started to drop out. ... View more

Just joined the forum as my Archer has now lost 5G totally.   It looks like the unit has become faulty over time and now is finally broken. The issues started with needing reboots when the speed would drop to less than 1mbps and then this evening no device can see 5G any more.   The archer says 5G is running and the SSID isnt hidden, yet it is not visible to any device.    Done lots of reboots and still am only able to connect on normal 2.4 Wifi which means Im not making use of my mega fast  connection anymore.   Firmware Version: 0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n Hardware Version: Archer VR1600v v2 00000000   ... View more