Hi BasilDV   I wasn't able to send another private message apparently - so I've had to reach out again through the forum.   We had the engineer out earlier today, however we still got a line disconnection in the evening.   Please see logs below, engineer disconnected service at 1548 and reconnected at 1616, however we had another dropout at 2203 2023-07-03 22:06:05 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected. 2023-07-03 22:06:01 System Notice DSL connection is activated. 2023-07-03 22:03:18 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER) 2023-07-03 22:03:18 System Notice DSL connection is deactivated . 2023-07-03 16:16:34 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected. 2023-07-03 16:16:30 System Notice DSL connection is activated. 2023-07-03 15:48:50 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER) 2023-07-03 15:48:50 System Notice DSL connection is deactivated .   Please advise next course of action.   Thanks Josh ... View more

Hi Angeli   I am starting to have issues with frequent disconnections again. I have the same equipment as the previous time.   This is the log just from today 2023-06-30 20:45:45 User Level Notice User admin login from 192.168.1.3 successfully. 2023-06-30 20:45:18 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER) 2023-06-30 20:45:18 System Notice DSL connection is deactivated . 2023-06-30 20:43:02 User Level Notice User admin login from 192.168.1.3 successfully. 2023-06-30 20:42:22 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected. 2023-06-30 20:42:18 System Notice DSL connection is activated. 2023-06-30 20:39:33 User Level Notice User admin login from 192.168.1.3 successfully. 2023-06-30 20:39:14 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER) 2023-06-30 20:39:14 System Notice DSL connection is deactivated . 2010-01-01 10:04:06 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected. 2010-01-01 10:04:02 System Notice DSL connection is activated. 2010-01-01 10:02:02 User Level Notice User admin login from 192.168.1.3 successfully. 2023-06-30 20:26:48 System Warning User admin(192.168.1.3) Reboot from the LAN side. 2023-06-30 20:26:33 User Level Notice User admin login from 192.168.1.3 successfully. 2023-06-30 20:23:29 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER) 2023-06-30 20:23:29 System Notice DSL connection is deactivated . 2023-06-30 16:50:27 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected. 2023-06-30 16:50:22 System Notice DSL connection is activated. 2023-06-30 16:48:39 User Level Notice User admin login from 192.168.1.3 successfully. 2023-06-30 16:47:24 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER) 2023-06-30 16:47:24 System Notice DSL connection is deactivated . 2023-06-30 08:58:50 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected. 2023-06-30 08:58:46 System Notice DSL connection is activated. 2023-06-30 08:54:51 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER) 2023-06-30 08:54:51 System Notice DSL connection is deactivated . 2023-06-30 08:44:27 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected. 2023-06-30 08:44:23 System Notice DSL connection is activated. 2023-06-30 08:41:45 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER) 2023-06-30 08:41:45 System Notice DSL connection is deactivated . 2023-06-30 08:26:43 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected. 2023-06-30 08:26:38 System Notice DSL connection is activated. 2023-06-30 08:24:06 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER) 2023-06-30 08:24:06 System Notice DSL connection is deactivated . 2023-06-30 07:38:10 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected. 2023-06-30 07:38:06 System Notice DSL connection is activated. 2023-06-30 07:34:01 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER) 2023-06-30 07:34:01 System Notice DSL connection is deactivated . 2023-06-30 07:15:18 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected. 2023-06-30 07:15:14 System Notice DSL connection is activated. 2023-06-30 07:12:18 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER) 2023-06-30 07:12:18 System Notice DSL connection is deactivated . 2023-06-30 07:08:33 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected. 2023-06-30 07:08:28 System Notice DSL connection is activated. 2023-06-30 07:04:19 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER) 2023-06-30 07:04:19 System Notice DSL connection is deactivated . 2023-06-30 06:57:32 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected. 2023-06-30 06:57:28 System Notice DSL connection is activated. 2023-06-30 06:53:29 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER) 2023-06-30 06:53:29 System Notice DSL connection is deactivated . 2023-06-30 06:30:11 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected. 2023-06-30 06:30:07 System Notice DSL connection is activated. 2023-06-30 06:26:06 System Notice WAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER) 2023-06-30 06:26:06 System Notice DSL connection is deactivated .   TPG and NBN Co show no NBN downtime today   Thanks  Josh ... View more