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About binghuodao

since ‎29-12-2022
‎27-01-2023
binghuodao
Level 2

Re: 5G Home Broadband dropping out a few times a day

by Level 2 in Broadband Internet
‎04-01-2023 10:04 PM
‎04-01-2023 10:04 PM
Hi @BasilDV, Thanks for the response, modem relocation performed, when dropout the signal lights are flashing either all 4 or 1/3 alternatively, or no signal at all. All basic troubleshooting done, i.e. reboot, factory reset, take out/reinsert SIM card etc. A ticket has been escalated with TRN 12748650, hopefully someone will call me tomorrow to discuss/investigate further. Regards Gary ... View more

5G Home Broadband dropping out a few times a day

by Level 2 in Broadband Internet
‎04-01-2023 02:22 PM
‎04-01-2023 02:22 PM
Received 5G Home Broadband Modem (Sagemcom F@st 5866T) about a week ago, started trying out, service activated around midday yesterday (as per email notification)   Already have 7 dropouts listed below, in most case it takes about 15-20 minutes and a few reboots until the service is back, please investigate and provide a solution.   Noticed when disconnected the Service Provider shown Vodafone while TPG if connected (in the modem UI).   I will keep updating the dropouts here   03/01/2023 15.30 about 15min, 21.29 about 15 min 04/02/2023 6.55 about 20min, 9.55 restart resolved, 13.58 about 10 min, 14.33 restart resolved, 14.45-21.45 about 7 hours   Thanks ... View more

Re: Sagemcom 5866T 5G modem - WiFi settings

by Level 2 in Modems and Devices
‎30-12-2022 03:59 PM
‎30-12-2022 03:59 PM
Hi @Anonymous    Thanks for the reply, the Mi A1 supports both 2.4G and 5G, it works with other router on both bands without issue, current work around is to have a router enable WPS bridging   @Anonymous wrote: Hi @binghuodao,   We're you able to check the supported Wi-Fi network of the old Mi phone? In the event that it does not support new Wireless Network connection that means the device cannot connect with the newer modem/router that comes with the latest technology.   Regards,   It looks like I've got similar issue, that my old Mi A1 phone won't work with new 5G modem, phone wifi works with other router, new phones (Motorola and OPPO) work with 5G modem   ... View more

Re: Sagemcom 5866T 5G modem - WiFi settings

by Level 2 in Modems and Devices
‎29-12-2022 09:21 PM
‎29-12-2022 09:21 PM
It looks like I've got similar issue, that my old Mi A1 phone won't work with new 5G modem, phone wifi works with other router, new phones (Motorola and OPPO) work with 5G modem ... View more
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