Hi BasilDV, did the factory reset but internet still randomly drops out and reconnect. I did not really change any setting prior to the internet drop out so I dont think it has anything to do with factory resting.   Please advise what to do next. ... View more

Hi BasilDV, I dont think I see any light change in the modem/router when internet drops out. Sometimes I would log into the default IP and under the internet status it would say discconnected. I usually click on reboot the modem and most of the time internet comes back after rebooting.   I have not really done much trouble shooting other than rebooting the modem/router. The only thing connected to the phone line is the internet so probably not much isolation needed. Thought about trying another modem but dont have one. ... View more