To Shane.   OK.  This time the system said the DM was sent. ... View more

Shane:   I have sent you a PM with the details or my parent's accounts.   I assume the PM went through, but the first attempt complained that it had HTML (from the email copy) and then it said I had reached the PM limit.  Fingers crossed. ... View more

"Welcome to TPG Community! "   Was that sarcasm?   It was pretty good.   My mom is 90 years old and I'm 12k miles away.   Too bad I can't send her an EMAIL with explicit instructions how to do what you suggest. I really can't imagine explaining this over the phone.   Why did her account (and my Dad's BTW) just magically stop getting my emails? What's the point of getting me to get her to "check the email settings (filtering)".  Since she never set her filters to reject my emails, what makes you think she can figure out how to NOT reject them?   I can't beleive you treat your customers this way....  Getting rid of spam is great... but really.... killing all emails from gmail...  ??  Someone needs to fire the person who thought of that solution.         ... View more

I'm trying to keep in contact with my 90 year old mother in Australia, and I keep getting my emails bounced.  I searched here and found this thread that has been running for 4 years about how TPG filters emails from gmail.....  OMG   To make it worse, if my mom sends me an email uising her TPG account, and I reply to it, the dumb system still can't figure out that it's a legit email.   I guess I'll just need to set her up a gmail account and ditch TPG altogether.   Embarrased for my Aussie roots. ... View more