Hi All,   I've recently contacted TPG customer service to diagnose consistent slow speeds and drop outs. They've mentioned a potential need to replace my modem/router (Archer VR1600v) as its 4 years old and out of warranty. I just wanted to know what the replacement modem/router model will be if i've requested for a purchase directly from TPG.   Thanks, Ken ... View more

Hi all,   I've been experiencing poor connections/dropouts and slow speeds in the Bankstown NSW area. While working from home, online meetings are always dropping off and reconnecting. This has been experienced with multiple devices.  The usual router turn on/off etc has been tried, but has been unsuccessful. Just wondering if any diagnosis e.g. line tests will be available to determine what the problem may be.   Thanks, Ken  ... View more