I applied for cancel service on May 18th, but my new payment period is 20th, so the fee was deducted again on May 20th. But my cancel application was approved on May 22, so I was charged another amount of money, and the Internet was cut off. I don't think that's reasonable (I hope I'm wrong). ... View more

I can connect the wifi yesterday. But this morning, although I can connect the wifi, there is no Internet anymore (phone and laptop). I did nothing through the night, it just happened. Could you help me please? ... View more

I placed an order for 74.99 per month without a modem. But I need one. What should I do? ... View more