For the last few weeks, my 5g Home Broadband has been giving me nothing but problems after the first two months of working impeccibly well. I've had ongoing issues of the internet disconnecting every 15 to 30 mins and very slow internet speeds. Every couple of minutes, all of the green signal lights go out, flash on and off again a few times and then the green lights are stable until the process just repeats itself. I called Support about a week ago, and they didn't really suggest anything other than there was some upgrade and maintenance happening in my area. When I check the network status page, all of that seems to be resolved now but I'm still having problems. Unfortunately, I'm not very tech minded. I've tried turning the modem on and off again, I've tried moving it to different parts of my house. I've tried disconnecting any additional devices. I've done a hard reset. I don't know what else I can really do. I'm fed up with weeks of dealing with internet problems after it was working so smoothly. If I can't resolve this soon, I'm going to have to look at cancelling my service.
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