I have just started working from home and I need to use a softphone. TPG is blocking it but whenever I call TPG to ask them to look in to they say they don't know what I'm talking about and they can't help me. I have been informed that because the question isn't on their usual troubleshooting list, they won't help me. I really need to work! Has anyone else had this issue and had success with getting this understand through to TPG? ... View more