I am now in China, and my mobile phone number cannot receive text messages. It says there is no signal. I cannot verify my identity through text messages and cannot bind charges. ... View more

can i refund the prepaid balance？if not，can i use prepaid balance to pay monthly bills？ ... View more

i want to request cancel my 5G home broadband ... View more

My friend canceled the 5G HOME BROADBAND plan, and I have rejoined the plan as a new user. We have the same address and the same plan. The old modem (sagemcom fast 5866T) can I use the old modem for setup without waiting for the new modem? ... View more

My friend transferred ownership to me and I became the new owner, but i cant log in because I don't know account information like username password. ... View more