Hi there, as we discussed, I sent email to cancel@tpg.com.au  but no one reply till now. I also received another email to ask me active the service and cannot repose to the email. Could you please confirm you have received the cancellation requestion and send me the modem return barcode, So I can return the modem and you can refund the fee? thanks! ... View more

Hi there I received the email to cancel the service on 27 April however I did the cancellation before 20 March over phone call my accountant also deducted the payment for April. I received the email to return the hardware on 11April. could you please check and refund the payment for April thanks ... View more