Hey mate, it wasn't resolved, I cancelled the service and moved to gigacomm. ... View more

Can you guys provide the instructions here so everyone else can see how to do this without having to PM you? Unless this is not possible to do and you don't want people to know... ... View more

Thanks for your reply and sharing your experience. I received a replacement unit today and it seems to be working so far, I'll see how it goes from here. ... View more

Did you manage to solve this? Experiencing the exact same issue. Quite bad for a "plug and play" product ... View more