@Aubrey wrote: Hi @chimingtam, there seems to be an ongoing upgrade and maintenance impacting the 4G network in your area.   Check out this link for the details. https://support.tpg.com.au/network     From 28 Sep up to today 4 Oct, the mobile phone received signal level only can get one dot around the Greenbank Pub Ln area in QLD 4124, but can get full dot at Blowns Plans QLD 4118. TPG replied "there seems to be an ongoing upgrade and maintenance impacting the 4G network in your area". I view the status as below description: Unexpected Maintenance Status In progress Ref I14706998 Description Our technicians are currently working on an unexpected network issue in this area. We apologise for any inconvenience and we're hoping to resolve the issue as soon as possible. Voice calls, text messages and data services may be affected. Time affected 8PM 27/09/2023 Status In progress Ref I14712498 Description Our technicians are currently working on an unexpected network issue in this area. We apologise for any inconvenience and we're hoping to resolve the issue as soon as possible. Voice calls, text messages and data services may be affected. Time affected 2AM 03/10/2023   One week passed it is seriously affect my work at home, is it the Vodafone problem or TPG problem? ... View more

I have same problem I am in oversea at present but want to apply for roaming service, unable login to my accunt to apply the service.  Please help use email verification instead of SMS. ... View more