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1hubert · ‎14-03-2019

your technician has been optimistic. Soon after his two calls (with minimal delay) I received calls with the 8-10 seconds delay of the caller's voice. Could it have caused by the type of phone I use? I have the model T1000S phones. Is there a better phone that TPG can recommend? Please advise. I will continue with the current modem/phone and will see if there is an improvement down the rack. Kind Regards, Hubert

1hubert · ‎24-02-2019

We also have a delay of about 8 seconds on the incoming connection. After the ring tones and picking up the phone, we do not hear a connection from the person that rings us for about 8 seconds. We used to have this type of delay when we received calls from computer dialers. We must have missed a few calls when we do not hear anything for about 8 seconds. Please advise if there is a solution.

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Re: 8 Second delay in connection of incoming voice calls

8 Second delay in connection of incoming voice calls