my VOIP phone not working after yesterday's power and NBN outage (it seems, the phone is not reactivated after the outage). Internet is ok. ... View more

After Internet dropout, I've reset the Modem and my VOIP phone stopped working. The phone is no longer listed in the Network Map. Could you please address the issue asap, because you do not give an option for user to register the phone with the modems and firmware you enforce using. Thanks. ... View more