Have just relocated and brought my modem with me tp-link archer vr1600v. Have spoken to a TPG worker and have now got NBN ready for my new place. However it is not connecting to the internet, that light is not coming on at all. Unsure as to if there is a loose wire in the actual port in the wall or if there’s any other way I could fix the situation and use the service I’m paying for. ... View more

Hi My modem has stopped working today. No lights at all, therefore no internet connection🤬 I have tried different power outlets also so that is not the issue. Help.?! ... View more

Hi For the past month or so my internet connection continues to drop out; which is quite frustrating. All the lights are still on in the modem though the actual ‘internet’ light goes off and I have to reset the modem on the back to fix it. This i happening every couple days. Any information you can give me to fix the problem ect would be greatly appreciated ... View more