I wish to urgently cancel my account. This is a new account and I have paid all funds in advance on the understanding that connection would take place up to 30 days. I am now told connection will take over 2 months. This is unacceptable and not in line with 'up to 30 days' advice I was told when I opened account. I wish to immediately cancel account and have all funds paid by me in advance refunded. I have not received any services as yet.
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