Thanks for the info David64. I'll wait to hear what TPG recommends and keep the factory reset up my sleeve just for now. The device on LAN 4 is an Apple TV 4k. I might try swapping out the ethernet cable it's using just for good luck. It's all Cat 5.e and Cat 6 in my house so I figure that should be okay. Cheers! ... View more

I've just stripped the PM of everything that could be html. Just included my name and account number. This time it succeeded. So you should have a PM from me now. ... View more

Hi David, thanks for your response. Looking at the router at the moment, all 4 LAN lights are solid green, no flickering. The "NBN" box next to it has a LAN indicator, which is flashing constantly if that means anything. No mention of PPP in the log. Here is a typical exerpt: 2023-06-12 11:59:02 [5] DHCPD: Send ACK to 192.168.1.121 2023-06-12 12:00:31 [5] System: LAN4 link up 1000 mbps 2023-06-12 12:00:32 [5] DHCPD: Recv REQUEST from C0:95:6D:51:C3:57 2023-06-12 12:00:32 [5] DHCPD: Send ACK to 192.168.1.100 2023-06-12 12:00:41 [5] System: LAN4 link down 2023-06-12 12:00:46 [5] System: LAN4 link up 1000 mbps 2023-06-12 12:00:47 [5] System: LAN4 link down 2023-06-12 12:00:47 [5] DHCPD: Recv REQUEST from C0:95:6D:54:CC:98 2023-06-12 12:00:47 [5] DHCPD: Send ACK to 192.168.1.121 2023-06-12 12:00:53 [5] System: LAN4 link up 1000 mbps 2023-06-12 12:00:55 [5] DHCPD: Recv REQUEST from C0:95:6D:51:C3:57 2023-06-12 12:00:55 [5] DHCPD: Send ACK to 192.168.1.100 2023-06-12 12:01:16 [5] System: LAN4 link down 2023-06-12 12:01:19 [5] System: LAN4 link up 100 mbps 2023-06-12 12:01:44 [5] System: LAN4 link down 2023-06-12 12:01:50 [5] DHCPD: Recv REQUEST from C0:95:6D:54:CC:98 2023-06-12 12:01:50 [5] DHCPD: Send ACK to 192.168.1.121 2023-06-12 12:01:51 [5] DHCPD: Recv REQUEST from C0:95:6D:54:CC:98 2023-06-12 12:01:51 [5] DHCPD: Send ACK to 192.168.1.121 2023-06-12 12:01:53 [5] DHCPD: Recv REQUEST from C0:95:6D:54:CC:98 2023-06-12 12:01:53 [5] DHCPD: Send ACK to 192.168.1.121 2023-06-12 12:01:56 [5] System: LAN4 link up 1000 mbps 2023-06-12 12:01:56 [5] DHCPD: Recv REQUEST from C0:95:6D:51:C3:57 2023-06-12 12:01:56 [5] DHCPD: Send ACK to 192.168.1.100 2023-06-12 12:02:11 [5] System: LAN4 link down 2023-06-12 12:02:14 [5] System: LAN4 link up 100 mbps 2023-06-12 12:03:03 [5] System: LAN4 link down 2023-06-12 12:03:06 [5] System: LAN4 link up 1000 mbps 2023-06-12 12:03:08 [5] System: LAN4 link down 2023-06-12 12:03:08 [5] DHCPD: Recv REQUEST from C0:95:6D:54:CC:98 2023-06-12 12:03:08 [5] DHCPD: Send ACK to 192.168.1.121 2023-06-12 12:03:10 [5] DHCPD: Recv REQUEST from C0:95:6D:54:CC:98 ... View more

I've just tried logging out and back in. My attempt to send you a private message was denied with the same error - I have sent too many messages apparently. It also corrected some bad html in the message I was trying to send, which is weird because it was just a typed message with my name and account number copy/pasted in. Troubleshooting so far has been checking all hard wired ethernet connections on the LAN network and re-starting the router multiple times. No luck with either. I will post a more full example listing of the router log below. 81 2023-06-12 12:11:43 SYSTEM Notice LAN4 link up 100 mbps 82 2023-06-12 12:11:39 SYSTEM Notice LAN4 link down 83 2023-06-12 12:11:27 DHCPD Notice Send ACK to 192.168.1.100 84 2023-06-12 12:11:27 DHCPD Notice Recv REQUEST from C0:95:6D:51:C3:57 85 2023-06-12 12:11:27 SYSTEM Notice LAN4 link up 1000 mbps 86 2023-06-12 12:11:22 DHCPD Notice Send ACK to 192.168.1.121 87 2023-06-12 12:11:22 DHCPD Notice Recv REQUEST from C0:95:6D:54:CC:98 88 2023-06-12 12:11:20 DHCPD Notice Send ACK to 192.168.1.121 ... View more

I was just apparently given Level 2 status and with that the ability to compose private meassages so I can supply my customer ID. Unfortunately when I did that I got the error: "You have reached the limit for number of private messages that you can send for now. Please try again later." That's pretty frustrating. Would be great to fix that. I've been on your website now for 30 mins just trying to log a problem. ... View more