Hi TPG, I'm in a similar situation raised by @SixCarbon3 on ‎09-06-2023 12:02 PM. My existing home NBN have been abolished and ready for demolition. And I've switched TPG NBN service to my rental. But NBN sent me a mail - "However, our records cannot be updated to reflect removal of nbn® assets, as there appears to be an active service at your property address. As your service is managed by your preferred phone and internet provider, please contact them to arrange disconnection. Once this has been completed, please advise us so we can update nbn records." Please advise on what I need to do? ... View more