If your landline is consistently answering incoming calls with the message "Calls to the destination are currently congested," it typically indicates a problem with the telephone network or service provider. Here are a few steps you can take to troubleshoot and resolve this issue: Check other landline phones: Ensure that the issue is not specific to one particular phone. Test other landline phones in your location to see if they encounter the same message. If all phones are affected, it suggests a broader issue with the telephone line or network. Contact your service provider: Reach out to your landline service provider and inform them about the issue you are experiencing. They may be able to provide insights, check for network congestion, or identify any technical problems on their end. They might also suggest troubleshooting steps specific to their services. Verify phone line connections: Make sure that all the connections between your landline phone and the phone jack are secure and properly plugged in. Loose or faulty connections can result in poor call quality or disrupted service. Test with a different phone: If possible, try using a different landline phone to determine if the issue lies with your specific phone. This will help determine if the problem is related to the phone's settings or if it persists across multiple devices. Consider alternative communication methods: If the issue persists or the service provider confirms network congestion, you may want to explore alternative communication methods, such as using a mobile phone or utilizing internet-based communication services like VoIP or messaging apps. It's important to work closely with your landline service provider to resolve the issue. They will have the specific knowledge and tools to address network congestion or any other underlying issues that may be causing the message "Calls to the destination are currently congested." MyHealthAtVanderbilt ... View more