We have just changed from NBN to TPG 5G Broadband plan with Virtual Landline Phone Number. Currently have our old NBN landline number diverting to a non TPG mobile as a virtual phone under the 5G Wireless Broadband Plan.  Is there any charge for virtual phones diverted to Non TPG mobiles as opposed to TPG Mobiles? We have been charged a 'restoration' amount since we used 50% of the home phone pre-payment as per the excerpt from the TPG e-mail below. Is this because our old NBN plan hasn't been closed yet or are we going to get charged every time someone calls on the virtual phone number and it diverts to our mobile?   You have used 50% of your Home Phone Prepayment Outside Included Value. When it reaches $10.00 We will automatically debit your credit card/bank account to restore it to $20.00. This can happen multiple times if your usage is high. ... View more