@IvannaBodnar wrote: I have tried to restart the phone multiple times, also switched mobile data off and on again. I can see 4G sign at the top of the screen, but the internet is not working      MyAccountAccess Hello,   If you have restarted your phone and toggled the mobile data on and off without success, you can try a few more troubleshooting steps. Check if airplane mode is enabled, ensure your data plan is active, and verify that your APN settings are correctly configured.        ... View more