Have just been through 3 painful hours of: Calling tpg / Verifying myself / Giving details for cancellation / Being told they can't do it and need to refer me to retentions team [despite my insistence I have no intention of being retained] / waiting on hold / eventually being hung up on. Rinse and repeat three times. Have found form and filled in, but have no response.  Can Shane or someone actually help action this please. ... View more