I asked for cacellation 20/7/2023 via phone, but you still charged me, so I asked what is going on and how am I gonna get refund, and another guy called me yesterday I'm gonna get refund in September. WTF??? and then I recieved an e-mail today telling me you've recieve a request to cancel my service just now. I ALREADY ASKED FOR CANCELLATION ON 20TH JULY!! AND I ALREADY RETURNED YOUR MODEM!!! WHAT IS GOING ON? JUST GIVE ME MY MONEY BACK RIGHT NOW!!!! ... View more

Hi, I got charged for my cancelled service, I was wondering why is this happened, when am I gonna get my money back. I also returned the modem this monday, I think it should have been arrived by now.  ... View more

I cancelled my 5g broadband service by calling 13 14 23, and the person on the phone said that I'll get an e-mail with an instruction on how to return the 5g modem I recieved. but I haven't get any e-mails from you guys. My customer ID is 120*******, and I just want to know how to return my modem. ... View more