Dear Customer Service Team, A new TPG NBN Bundle Modem was intalled by your electrician/technician yestersay (Thurs 28/2 at about 10am). I've received an email from you (TPG) as follows: "Fantastic news! Your TPG NBN Bundle service is now active. Surf the net with your NBN connection, make outbound calls and receive incoming calls today." However, my landline (home phone) does not work after the installation. There is no dial tone. We cannot make calls to other phone numbers or receive incoming calls!!! I've also received a message from your TPGMobile as follows: "NBN installation complete! If porting your number allow1-5 working days". Could you please help fix the problem as we need it urgently. Regards Thao Nguyen ... View more