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About Napoli2023

since ‎25-07-2023
‎31-08-2023
Napoli2023
Level 2

Re: cannot login to my account

by Level 2 in Accounts and Billing
‎31-08-2023 11:48 AM
‎31-08-2023 11:48 AM
I have restarted my phone. I have my TPG sim inserted. I am operating on Wi-Fi. I do not know what you mean by my primary number needs to be be updated. I have just **** ... View more

Re: Please resolve my problem

by Level 2 in SIM Only Plans
‎18-08-2023 03:15 AM
‎18-08-2023 03:15 AM
My account number is xxxxxxxxx ... View more

Please resolve my problem

by Level 2 in SIM Only Plans
‎17-08-2023 12:18 AM
‎17-08-2023 12:18 AM
After a month numerous emails from different people, 30 mins on a phone call. I can still not receive SMS messages on my TPG sim Australian number. I am overseas until 17 September. Can someone please just resolve the matter. ... View more

SMS verification codes

by Level 2 in Accounts and Billing
‎25-07-2023 06:32 AM
‎25-07-2023 06:32 AM
Hi, I am overseas until 17 September.  My iPhone was stolen but fortunately my TPG Australian SIM card was not with the phone.  I am trying to restore banking apps, WhatsApp etc. but I need to receive the sms to my Australian mobile.  My Customer ID: **********,  I believe I put my phone on hold until my return but can you please advise if there is a soloution to my problem as I really need to have access to these verification SMS.      ... View more
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