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About juliekim72

since ‎18-08-2023
‎25-08-2023
juliekim72
Level 2

Re: No option to amend birthday on Update Contact & Payment Details page

by Level 2 in Broadband Internet
‎19-08-2023 12:20 PM
‎19-08-2023 12:20 PM
Hello, thanks for your reply.   How do I send a private message to you/Privacy?   When I click on your name, there is no option to send a private message.   Thank you. ... View more

No option to amend birthday on Update Contact & Payment Details page

by Level 2 in Broadband Internet
‎18-08-2023 05:10 PM
‎18-08-2023 05:10 PM
I have just been informed by a TPG officer that he cannot access my account, due to my birthday not being a match to the date that is saved in the system. I tried to update/change my birthday on the "Update Contact & Payment Details" page on the website, however the option (usually found under Fax) is not there. Could someone please let me know what I need to do to correct my birthday. Thank you. ... View more
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