If you can source the IP address of the server run a tracert to the IP. When I had my issue there was one hop where it routed to Singapore and hit 190-200ms. I sent that tracert log to the TPG guys and they were able to resolve the issue in a couple hours  ... View more

So fare so good. 3 game snow at around 15ms ... View more

Hi guys   I did a very quick test this morning before I left for work and can confirm when searching for a game (DMZ) the search is now showing < 23ms as opposed to the 150-170ms it was doing for the last few days.   I will confirm tonight if it actually connects to a game server and runs at the usual 10-12ms I was previously getting last week. ... View more

Technical support have responded saying it will be resolved tomorrow. When I get back home from work I will test. If it's working great, if not, unfortunately I will need to cancel and move on as well.   Tks for everybodies contribution here to try get this resolved for all COD players ... View more

Have not been able to login to my account for a few days now. Technical support cannot generate the notification to reset either. Seems bigger problems now :(   Waiting again for another team to try and rectify this   ... View more

I found it. Used resmon to determine the IP address during the game   Then ran a trace. Jumps from 17ms to almost 200ms.     ... View more

Does anyone know how to source the IP address/hostname of the COD/Activision server we are connected to during a game session? ... View more

Closing steam, enabling my VPN improves the issue. Can now find games at 30-40ms, but can no longer play without a VPN :( ... View more

Hi Basil   For now just the VPN test. I will run a TracerT check tonight when I get home.   Tks for the prompt reply. ... View more